Hey everyone...GOOD NEWS!
Starting to pack/ship next week!
All of the Indiegogo perk rewards are scheduled to arrive this weekend. We received your shipping address and we need you to confirm your shipping address before we ship to you. We’ll send you an email with a survey from BackerKit so you can confirm your shipping address and add any extra add-on’s if you’d like.
We have about 3,800 bags that are going out to you all! Keep in mind it takes time to pack and ship this many orders but we'll package and get them out as soon as we get them. We plan to have them all packaged and shipped by Thanksgiving!
Also we have new 3 Ounce Silicone Bottles as an add-on! Check out the details below to learn more about the bottles and how to confirm your shipping address.
We researched a ton of bottles to carry liquids and for some reason 3 ounce bottles are always super long & awkward shapes. So...we made our own! We've designed 3 ounce silicone bottles that fit together to optimize small spaces!
Fit up to 7 of our bottles in the tsa compliant bag that comes with the Expeditioner (Explorer Plus)! You can also fit 2 bottles nicely in the Explorer Slim...we're psyched!
These can be purchased in sets of two and each set has a clear + gray bottle included to help you tell your liquids apart easily. In the BackerKit survey we send to gather your shipping address, you can add-on the bottles to your order.
We're so pumped on how these came out. They go hand in hand with both of our toiletry bags and we custom designed them to fit both bags. As with all our add-on's, additional shipping costs will be collected because of added weight. Additional shipping costs may vary depending on your order/country and the additional shipping cost will be reasonable.
How many bottles fit in the Expeditioner (aka Explorer Plus)?
You can fit seven bottles with a little extra room to spare in the TSA compliant bag
How many bottles fit in the Explorer (aka Explorer Slim)?
You can fit two bottles perfectly in the deep waterproof pocket
How many ounces fit in each bottle?
Can I get the bottles in the same color?
We are selling them in pairs of different colors so you can know the difference between your soap/shampoo easily. They will only be sold in pairs with one clear + gray silicone.
What material are they made out of?
Surveys Rolling Out!
Soon you'll receive an email from us with a special link to your survey to confirm your shipping information. We used a service called BackerKit to help us confirm your shipping addresses. It's important that you respond to your survey as quickly as possible since we need your shipping address confirmed to fulfill your rewards.
Many of you asked if you could add additional bags to your Indiegogo perk...now is your chance! There is a section at the beginning of the survey you can easily add on as many add-on's as you want at a discounted rate from retail price.
You will receive the survey email from us in the next 24 hours.
1. Click on your link emailed to you and click the green "get started" button.
2. Click the button titled "got it, thanks!" and then click "Next: Add Ons"
3. If you wish, add on any extra item you'd like. Then click "Next" if you're not interested then dont add anything and just click "Next"
4. Review your shipping address, make any changes needed and click "Next"
5. If you've added any add on's, fill out the payment info. If not just click Place My Order. And you're done!
Do I need an account to fill out the survey?
No. You don't need to create a BackerKit account to fill out your survey. When you receive the email with the survey, click the survey link to respond. Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like. You don't have access to this survey link yet, but it will be available to you soon in an email!
Can I change my shipping address before you ship?
After you respond to the survey you can go back later and change your responses at any time before we close the surveys on 11/19 and get our final counts (i.e. if you need to change your shipping address in the next couple months). You will get a reminder email before we lock down all your information.
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email
I lost my survey, what do I do?
Access the BackerKit project page and enter your email you used to back our project on Indiegogo at https://gravel-explorer-plus.backerkit.com
I'm not seeing the survey email yet, what do I do?
If you used your Facebook credentials to log in to your Kickstarter account, the BackerKit survey was sent to the email address you use for Facebook. If you have another email address that you prefer to use, please contact support at https://gravel-explorer-plus.backerkit.com/faq#contact-us
Check your spam folder. If you use Gmail sometimes your invite will go to your "Promotions" tab. If you still can't find it click on the link "Lost Your Survey?" on our BackerKit project page at https://gravel-explorer-plus.backerkit.com