We are a people over product company. That being said we are a small self funded company. We'll do everything in our power to make this a great exchange for both of us.

We only use premium materials and offer a lifetime warranty. We will repair or replace any of our products that are deemed warrantable.

If you have an issue with your product please fill out the form below and we'll get back to you super quick.

If you purchased on kickstarter:  We do not offer refunds or returns on bags that were received as a Kickstarter reward. We are passionate about creating amazing products and Kickstarter is a way for us to launch our brand. As you've read Kickstarter isn't a store and rewards are a thanks for supporting the project. Your pledge means so much and we take it very seriously so that we can build a fantastic product. 

Thanks for contacting us. We'll get back to you as soon as possible.