What is the difference between the Slim and the Plus?
We've found that there are two types of trips. Ones that you need to pack light and ones that you need more stuff, hence the Plus. Check out this video to see the difference.
For reference, the Slim is 2.2x smaller than the Plus.
Does the TSA bag come with the Expeditioner (PLUS)?
The TSA comes with the plus at no extra cost. It cannot be purchased separately at this time.
Is the TSA bag waterproof?
The short answer: NO, but it is very water resistant.
The long answer: It's nearly impossible to make something completely waterproof, where it could hold water inside without spilling. To do so you have to pretty much make a variation of a zip lock bag. Which we didn't want to do. We have however welded 3 or the 4 sides and added a waterproof zipper.
When you fill this bag with water the main leaking points are on each side of the zipper, which have small leaks. That being said they are quite small and though water leaks, it actually holds shampoo quite well. Shampoo is thicker than water thus not making it's way through small cracks and holes as easily.
How do I wash my blanket?
Yes, the blanket is machine washable and you can tumble dry it on low.
I pledged on Kickstarter, when will I receive my perk?
Our current plan is to be shipping no later than November 2019. Please understand that is our goal and we are going to push as hard as we can to make that happen.
This schedule was built with realistic timelines based on our manufacturing schedule. We use the funds from this campaign to purchase materials, have them cut + prepared, then assembled.
Machines break, factories flood, and there can be unforeseen circumstances that we will work through as best as we can. YOU are who will bring this bag to life and so we'll grind to make it happen because we take your pledge very seriously.
Updates will be given along the way and we will communicate very openly about what is going on.
Do you ship internationally?
Yes! When you checkout, shipping with calculate based on where you live.
How long will it take to get my order?
We use USPS First Class for domestic orders and DHL for international orders. Domestic orders will arrive in 3-5 days. International shipping times vary depending on where you live.
Do you offer refunds?
We only used premium materials and offer a lifetime warranty. We will repair or replace any bags that somehow don't hold up to do what the bag was designed to be used for.
Check out our refunds page for more information.
Can I return my bag?
Yes! We try to make it super easy. See our return policy here.
What is your warranty like?
Your bag comes with a lifetime warranty. We are so confident in our product's build that we have added a lifetime warranty - plain and simple. If the bag doesn't hold up for what it was designed for (toiletry carry) then let us know and we've got you covered.
Will you offer other colors in the future?
Possibly. We want to add more colors but new colors can add a lot of stress on fulfillment accuracy & inventory management. We've chosen to stick with Black for now and you will be the first to know if we add any colors. If you have an idea, reach out to us at email@example.com, we love to hear your input.
Do you offer bulk discounts?
Reach out to us at firstname.lastname@example.org with your desired quantity and we will give you a quote.