If you ordered a Explorer (SLIM or PLUS) in January or February 2019 your order will be shipped by Feb 28, 2019 including orders with bottles. If you ordered bottles and no Explorer (SLIM or PLUS) your order will be processed and shipped within 2 business days.
Domestic: Inside of the United States Shipping typically takes 3-5 days.
International: If you are outside of the United States shipping can take anywhere from 2 weeks to 2 months. After shipping the product we have zero control over how fast your package get to you.
Before ordering PLEASE check your local customs/tax fee's. These fee's are upon you to pay and are NOT the responsibility of Gravel. They can range anywhere from $5-$55 or more on top of the product and shipping fee's that you already paid. We will do everything in our legal power to help you to not pay these fee's but we will not break the law to do so. In a lot of cases there's nothing we can do.
Occasionally a package will miss a scan checkpoint and stop updating. If this happens there's nothing we can do but wait a little longer and hope that the package shows up.